Services We Provide
Our highly-regarded associates bring each client a combination of deep industry knowledge regardless of the challenge
We provide professional service with open and honest communication delivered by highly regarded professionals who are solutions orientated
We add value to your business
We add value to your customers
We help you find direction and put the pieces together
We will help you innovate
Who Are We
KTL are hospitality industry specialists with a reputation for providing innovative management solutions that increase operating profits and value.
We approach all services from the view point of how will it add value to your customer’s experience. Our aims are:
Has the client’s customer experience improved?
Has the client’s team shown improvement and engagement?
Have we delivered additional value to the client?
Is our client’s business operating more efficiently?
We offer a range of services that are relevant to the industry’s needs:
Financial Management Services
Operational Support Services
Stock Management Services
Human Resource Services
Marketing & Brand Development Services
Venue Redevelopment & Project Management Services
How we work
KTL can offer a range of services priced per hour or per day, we also have support packages/plans for those customers with projects with a longer term view.
Need more? Let’s get in touch!
BUSINESS DEVELOPMENT FOCUS
Phone support 24/7
Scheduled On Site Venue Support
Value add & Financial Support
Business Solutions Support
Medium to long term focus
What they say
Russell Little and KTL have worked with us at Giant Steps for many years.
When we first established our hospitality business in Healesville, Russell and KTL assisted with procedural documentation and processes.
More recently, Russell completed an assignment working with our management team in all operational aspects of the business dealing with efficiency, training, procedures and overall HR processes.
We have found Russell and KTL very professional, effective and value them as a key partner for our business.
Russell worked with us on the development of our new Innocent Bystander HQ in Healesville, Victoria, this incorporated assistance with budgets, project planning, design, HR, systems and processes. KTL were contracted as hospitality experts and worked with our designers on the kitchen and bar layouts to ensure efficiency and workflow. Russell’s passion was always present and we appreciated his straight forward approach .
Whatever you are looking for let us offer you assistance and show how we can add value